Betting Rules

These Betting Rules explain the general principles that apply when using the betting services available through Rolldorado Casino. Read them together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual market, event, game or promotion.

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General betting principles

By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules and any other terms displayed by Rolldorado Casino. If a particular event, market or game has additional rules, those rules apply to the relevant bet. Where a specific rule differs from a general rule, the specific rule will generally govern the market or game to which it relates.

Contents

General betting principles Placing and confirming bets Event results and bet settlement Accounts, payments and fair play Responsible betting

You must be legally permitted to use online betting services in the place where you are located. You are responsible for understanding and complying with the laws that apply to you. Rolldorado Casino may restrict access, refuse a bet or suspend an account where required by law, regulatory requirements, internal controls, security procedures or responsible gambling processes.

Only one person may use an account. You must provide accurate, complete and current information during registration and whenever your details are requested. An account must not be sold, transferred, shared or used on behalf of another person. Keep your login details private and notify the operator through the available website support channels if you believe another person has accessed your account.

You must be at least the legal age required to use the service. Age and identity checks may be completed before or after a bet is accepted. If requested checks cannot be completed, access to the account, betting services or related transactions may be restricted while the matter is reviewed.

Bets may only be placed through the account holder’s own account.
You must check the selection, stake, odds and applicable conditions before confirming a bet.
A bet is not final until it has been accepted and recorded by the betting system.
You should check your account history or confirmation message after placing a bet.
You must not use the service for unlawful activity, fraud, cheating, market manipulation or any other improper purpose.
You must not attempt to avoid age, identity, location, payment or responsible gambling controls.

Placing and confirming bets

The betting slip will normally show the event or game, selection, stake, odds and potential return before you confirm a bet. You are responsible for reviewing this information carefully. A displayed price, selection or market may change before confirmation, and the price available at the time of acceptance may differ from the price first shown.

A bet is accepted only when the system confirms acceptance. A request that is interrupted, rejected, delayed or not recorded should not be treated as an accepted bet. If you are unsure whether a bet has been placed, check your account history before trying again. Submitting the same request more than once may result in duplicate bets.

Odds and potential returns

Odds indicate the potential return in accordance with the format shown on the website. Unless a specific market rule says otherwise, the stake may be included in the displayed total return. The final result may be affected by the accepted odds, stake, market conditions, applicable deductions and the outcome of the event or game.

The website may offer different bet types, including single bets, multiple bets, combination bets or other options. Each type may have different requirements. For example, a multiple bet may depend on every included selection being settled under the relevant market rules. Always read the information shown on the betting slip before confirming.

Errors and technical issues

Reasonable steps are taken to keep market information, prices and account records accurate. However, technical faults, communication problems, data errors, obvious pricing mistakes and other system issues may occur. Where a bet is affected by an obvious error or material technical problem, it may be reviewed and corrected, cancelled or voided in accordance with the applicable rules and Terms and Conditions.

You must not deliberately take advantage of a known error, malfunction or vulnerability. Suspected problems should be raised through the support options made available on the website. An account may be reviewed where betting patterns, transaction activity or use of the service raises security, integrity, fraud or compliance concerns.

Event results and bet settlement

Bets are settled using the official result or another result source specified for the relevant market. The settlement approach may depend on the event organiser, competition rules, game rules or market description. Results are not normally changed solely because a later appeal, correction or unofficial report is issued, unless the applicable rules provide for a correction.

If an event is postponed, abandoned, interrupted or rescheduled, the relevant market rules will determine whether a bet remains valid, is settled using the available result or is voided. Different markets connected with the same event may be treated differently. A bet may also be void where an event, participant, selection or market cannot be settled fairly under its published conditions.

Common settlement conditions

A market may be settled when the relevant result is available and can be reasonably verified.
A bet may be void if the required event does not take place or the market cannot be settled fairly.
Selections that are cancelled, withdrawn or not participating may be treated according to the specific rules for that market.
Dead heats, ties, draws and shared outcomes may be settled under special dead-heat or tie rules.
For games and competitions, the applicable rules may specify whether extra time, overtime, penalties or similar periods count.
Where a market refers to a particular time, score, round or competition stage, only the conditions stated for that market will apply.

The settlement of a bet does not guarantee that all related information will remain unchanged. If a material error is discovered after settlement, the operator may review the result and make a reasonable correction in line with the published rules and applicable requirements. Account records should be checked so that any concern can be raised promptly.

Cancellations and cash-out features

Bets generally cannot be cancelled after acceptance unless a cancellation or cash-out feature is expressly made available. If such a feature is offered, it is subject to the conditions displayed at the time and may be unavailable. A cash-out request is not complete until it is confirmed by the system. Changes in odds, market status, technical interruptions or event updates may prevent a request from being accepted.

Accounts, payments and fair play

Deposits and withdrawals must be made using payment methods permitted by the website and linked to you or otherwise authorised for your use. Payment activity may be checked for security, fraud prevention, financial crime controls and compliance purposes. You may be asked to provide documents or information before funds can be released or an account can continue operating.

The name and payment details used on an account should match the verified account information. Third-party payments, suspicious transactions, chargebacks and attempts to bypass account controls may result in an investigation, account restrictions or other action permitted under the Terms and Conditions. Any balance or transaction review will be handled in accordance with applicable requirements.

Prohibited conduct

Creating or controlling more than one account where this is not permitted.
Using another person’s identity, payment method or account.
Colluding with other users or attempting to manipulate a market or game.
Using automated tools, bots, scripts or software intended to interfere with the service.
Exploiting a technical fault, pricing error, promotion error or other vulnerability.
Providing false, incomplete or misleading information.
Using betting activity to conceal, transfer or process funds unlawfully.
Attempting to avoid identity, location, account or responsible gambling controls.

Where prohibited conduct or a serious breach is suspected, bets or transactions may be paused while enquiries are made. The operator may take action under the Terms and Conditions, which can include voiding affected bets, limiting or closing an account, restricting access while checks are completed or referring the matter to an appropriate authority where required.

Questions and disputes

If you believe a bet has been recorded, settled or handled incorrectly, review the bet details and contact support through the channels shown on the website. Include enough information for the matter to be identified, such as the relevant event or game, approximate time and bet reference if one is available. Do not send passwords or unnecessary sensitive security information.

Complaints and disputes will be reviewed using account records, transaction history, system information and the rules that applied when the bet was placed. The outcome may depend on the published market rules, available evidence and applicable legal or regulatory requirements. These Betting Rules do not remove any rights you may have under applicable Australian consumer or gambling laws.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Avoid betting when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems.

Decide how much time and money you will spend before starting.
Keep betting funds separate from essential household and living costs.
Take regular breaks and avoid chasing losses by increasing your stake.
Review your account activity and use available deposit, spend, time or session controls.
Ask for help if betting is affecting your finances, relationships, work, sleep or wellbeing.
Use self-exclusion or a temporary account break if you need distance from betting.

Support and account-management options may be available through the website. If you are concerned about your gambling, seek independent assistance from an appropriate Australian support service or health professional. You can also contact support through the website to ask about the responsible gambling controls available for your account.

Rolldorado Casino may update these Betting Rules when the service, market types, legal requirements or operational procedures change. The current version published on the website applies from the date shown or, where no date is shown, from publication. Read the rules before placing bets and keep a copy for your records.